Introduction
This Privacy Policy explains what information 365 Gratitude Journal collect and receive from Account Holders and End Users (“you”) through our websites and applications, which we refer to collectively as “the Service.”
Although significant changes are rare, this policy may be amended as new features, technology, or legal requirements arise, so please check back from time to time. We’ll notify you if we make a significant change and, where required, seek your consent.
What information does 365 Gratitude Journal collect and receive?
We built 365 Gratitude Journal to help you remember and organize your grateful ideas, thoughts, and memories. That means you can input, upload, or store in 365 Gratitude Journal any text, images, and other data that you choose (collectively, “Content”). We also collect and receive the following types of information:
- Basic subscriber information. To open your account and process payments, we collect and receive basic information like your email address and, depending on how you purchase a subscription to GratPlus.
- Log Data. When you use 365 Gratitude Journal, we collect data to understand how you and others access and use the Service, as well as information about actions you take when using the Service. This includes the use of cookies, tracking pixels, and similar analytics technologies. This information helps us provide the Service to you, learn how the Service is used, and identify and suggest ways we can make the Service more useful to you.
- Location information. We collect the IP address you use to connect to the Service, and — if you choose to share it — your location information from a mobile device. This helps us localize the Service for you and, depending on your location settings, allows us to show you relevant content accessible from your account.
- Device information. We collect information about the number and type of devices you use to connect to the Service, as well as information about the operating systems on those devices (e.g., iOS, Android, Windows) to ensure the Service works as expected for you.
We also may link your subscriber information with data we receive from our partners and other third parties to help understand your needs and provide you with a better experience. For example, if you create or log into an 365 Gratitude Journal account using your Google Apps credentials via single sign-on, we will have access to certain information such as your name and email address as authorized in your Google Apps profile settings.
What does 365 Gratitude Journal do with my information?
We are committed to protecting the privacy of your information. Below, we describe the ways in which we use the information we collect and receive to provide, maintain, and improve the Service; to provide troubleshooting and customer support; to protect the Service for all our users; to contact you; and to administer 365 Gratitude Journal GratPlus accounts.
- We use a number of technologies to help you get the most out of the Service. Our systems automatically analyze your data to power 365 Gratitude Journal features and to continually improve the Service for you in a way that does not require anyone to look at your Content.
- We are committed to protecting the privacy of your information. Below, we describe the ways in which we use the information we collect and receive to provide, maintain, and improve the Service; to provide troubleshooting and customer support; to find more similar users in third-party networks; to protect the Service for all our users; to contact you; and to administer 365 Gratitude Journal GratPlus accounts.
- In accordance with your communication preferences, we’ll occasionally contact you to announce new products and features we build for you, share tips for using 365 Gratitude Journal to get more done, make special offers, and provide information about how 365 Gratitude Journal works with products and services from our business partners.
- If you contact our Customer Support team for help with specific pieces of Content in your account (for example, if you can’t find a note you believe should be in your account), we may ask for your temporary permission to look at your Content. This permission terminates when the issue is resolved.
- If we become aware of a potential violation of our a Terms of Service, we may suspend or close your account until the problematic material is removed. Under such a circumstance, we would only look at the Content in your account if you give us consent or if necessary to comply with our legal obligations, including to protect the safety of you or any other person.
To test and improve our product offerings for our users, we use aggregated data that does not contain any personal information, does not identify any person, and cannot be connected to any specific user. This policy is not intended to apply to such anonymized/de-identified data.
How does 365 Gratitude Journal share or disclose my information?
365 Gratitude Journal is not in the business of selling or renting your information. Here are instances when we may disclose your information — and then only the minimum information necessary:
- We share your information with Service Providers who process data on our behalf, such as credit card processors and customer management systems.
- We do not share your information with any third parties for their own advertising purposes. Your Content is private unless you decide you want to share it.
We require these providers to agree to strict data protection requirements in keeping with our privacy policy standards, the European Union's General Data Protection Regulation ("GDPR"), and our commitments under our EU-US Privacy Shield and Swiss-US Privacy Shield certifications. Here is a list of our vendors:
- Google Analytics (Firebase)
- WP-Engine
- Cloudinary
- SendInBlue
Where does 365 Gratitude Journal store my information?
When you use 365 Gratitude Journal Software on your computing device, such as by using one of our downloadable applications, some of your data will be stored locally on that device.
When you sync your computing device with the Service, that data will be replicated on our servers. This means that if you store information in or submit data to our Service, you acknowledge your personal information will be transmitted to, hosted, and accessed in our servers.
How can I manage my information stored in 365 Gratitude Journal?
In most cases, you can manage your information simply by logging into your account and editing your information directly within the 365 Gratitude Journal service.
However, if you prefer, you can contact us at support@365gratitudejournal.com to ask us to provide access to, correct, update, or delete your personal information. Please note that we may ask you for proof of account ownership and/or identity before fulfilling your request. We will comply with such requests to the extent required by applicable law or the US-Swiss Privacy Shield and US-EU Privacy Shield.